BeFa Helpdesk

Features BeFa Helpdesk

BeFa Helpdesk is a Customer Service application specifically made for MM2100 Industrial Estate tenants under the management of PT Bekasi Fajar Industrial Estate, Tbk (BeFa).Apart from serving as a service medium for tenant needs and complaints, BeFa Helpdesk can also be a communication medium between BeFa as the manager of the Industrial Estate and all tenants.The advantages of this BeFa Helpdesk include:1.
Requests and suggestions & input from tenants will be immediately responded to & processed by the BeFa team so that resolutions can be faster and more precise.2.
There is a time schedule for each request as well as suggestions & input so that tenants can know the progress3.
etc.The features in this application include:1.
Announcement - Contains information - information from BeFa for tenants2.
Ticket - A feature for making complaint tickets by tenants to BeFa3.
Document - A feature for making document requests by Tenant to BeFa